Overall, we really enjoyed the hotel. The rooftop pool was by far our favorite area of the hotel. We enjoyed a few drinks and sunset dinners up there. The hotel is also really close to the airport, and about 10-15 minutes away from the ancient city by taxi.
Laurie
oktober 2023
The location is very comfortable near the airport and it's close to the downtown with a taxi. The staff is very nice, helpful and friendly. The area was overall not too noisy and when we had complaints about our neighbours, the receptionist and security handled it professionally and quickly. The room was cozy, frequently cleaned and we were given an ocean view unit due to our longer stay. The restaurant and bar offers tasty and affordable local and international dishes. The top floor swimming pool is very cozy and had a great view on the city especially at night. All the facilities in general are well kept and maintained, they're cleaning very often. There's a tour desk on the first floor which is very convenient if you're planning some trips. Booking is easy and straightforward.
Akos
november 2024
Excellent place to stay. Within walking distance of the airport and the beach. The rooftop pool was really nice with amazing views of the coast and the city. Their breakfast was great. Their restaurant was also really delicious and their salmon was amazing. Staff were super friendly. There is a really good Mexican place right around the corner and other really good restaurants very close by. Would definitely stay here again.
Cory
oktober 2024
It is very important that it the foreign hotels. Hilton really need to have people at the front desk. Who can speak english and Spanish when people travel to foreign country? That does not mean that they could speak that language again. Hilton really needs to have bilingual. People at the front receptionist desk. This is the only thing I was disappointed with. The language barrier was very difficult.I thank god for translator on the phone.
Rita
juli 2024
The breakfast was filling and pretty standard each day. The food served on the rooftop was absolutely delicious. Some options weren’t always available (which is absolutely fine), but definitely try as many things as possible. The eggplant croquettes were super delicious! The staff were mostly very nice and helpful. The hotel was very close to the airport so it was very easy for arrival and departure.
Sharneece
januari 2025
The property was very clean Very attentive staff I was sick of my stomach the next morning I was there but it had nothing to do with the hotel. Once we went for breakfast I told the staff from the breakfast place I was feeling bad of my stomach and one of the staff from the kitchen I forgot her name was so attentive and made me a chamomile tea and even took it to my table. We also told her it was our sons birthday and she prepared a little personal cake for him with Happy Birthday on it. That was amazing and so heart warming. Would definitely return
Catherine
maart 2025
The location is close to the airport and only 10-15mins away from Borcagranda. The housekeeping staff are great they made sure my room was nice and clean everyday! with fresh towels in the bathroom. The price is good and the rooms have balcony and there is a rooftop pool.
Edward
december 2023
Breakfast was fantastic, the 13 floor restaurant was Greta vibe, nice view, good music and great food.
Juan
november 2024
The property is amazing! The rooms are clean and spacious, super well located, close to the center of Cartagena but you avoid the night noise from parties here; it’s like a 5min ride to Getsemani or San Diego- The food is great, great breakfast buffet and drinks, they even have laundry service and pool is lovely, they have a small store downstairs with arts and artisan products from native Colombians and also a tours office with amazing and SAFE offers for the best experience. Definitely coming back! Gracias Cami, Mateo, Oneya, Franklin, Dani, Katherine, Karen, Galia, and everyone who made our stay absolutely 5 stars!!
Ana
november 2023
This is the second time we stayed at this hotel, on my previous review I mentioned breakfast and I am happy to say it was greatly improved. I traveled with my family and our experience was top notch. Sandra, Katherine, Camila, Jonathan and the rest of the staff went out of their way to make our stay one to never forget. I will come back!
Shirley
december 2023